Is it possible to receive notification emails for the jira issues created by specific mail server? Right now only the assignee receives the initial email stating that he has gotten a new issue. Can other people receive the same type of email about the issues opened by specific mail server?
Hi @Elif Alverson,
> I just received a request asking that four ujira users want to receive notification emails every time a task issue type ticket created for Project X.
For this specific request you can try our add-on Jirassimo
I guess, the configuration should be trivial but let me know if you need any help.
Out of the box JIRA notifications are controlled by the notification scheme. It notifications to whatever roles/groups are set to receive them based on the event. It doesn't restrict them to only emails from one server. If that is happening you have a plugin or code modification and will have to investigate that.
Do the following:
Create a role with a name like 'Create Task'.
Create a new Event named Creat Task
In the workflow for tasks replace the normal create event with the Create Task event
In the notification scheme put the normal roles AND the Create Task roles in the Create Task event
Add the users to the Create Task role in the project
No, you can put any role in the create task event. I think it just makes it easier to logically tie the special subset of users, just wanting to see the creation, to a different role. In the long term I think it would be less confusing for those that follow.
I have done what you recommended above however the users in " Create Release Readiness " role have not received any notification emails when the " Release Readiness" isssue type tickets created. Please see the attached screen shots.
p.s: There were other users in Creative Release Readiness Project Roles. I have deleted their names for privacy purposes.
I created the event called " create release readiness " and i pu it in the post fuctions for Transition: Creat Issue. Please see the screan shot below for details.
It does not send any notification emails when there is " release readiness " issue type created.
Thanks for your help.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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