Receiving email when not on watching list...

I've checked the documentation and couldn't find an answer to this so I thought I'd ask the community and see if anyone knew the answer or a workaround.

This is the scenario. Developers are assigned issues through Jira OD. When they are completed it is my task to promote the fix/change to production. I know Jira/Atlassion offer change management solutions but i my case this is not an option.

I don't want to be on the watchlist as then I would be getting bombarded by emails related to the issues. The only time I want email is when the developer resolves the issue as closed. (Resolves as closed not close the issue)

Is there a way to do this in JIRA OD.

Thanks,

Rob

1 answer

1 accepted

Hi Robert,

There is an option available on Notification Scheme to notify a Single User when the issue goes to “Issue Resolved” or “Issue Closed” status for example :).

You can also take a look on the documentation for more details:

- https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme

Kind Regards,

Henrique Lechner

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