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Receiving Error Message When Attempting to Create Issue in Kanban Board

Hello!

 

I'm receiving the below error message when I attempt to create a new issue within a newly created Kanban board project.

 

Exception occurred: com.atlassian.plugins.rest.common.json.JsonMarshallingException: org.codehaus.jackson.map.JsonMappingException: Caught SQLServerException for select ACTION.id, ACTION.issueid, ACTION.author, ACTION.actiontype, ACTION.actionlevel, ACTION.rolelevel, ACTION.actionbody, ACTION.created, ACTION.updateauthor, ACTION.updated, ACTION.actionnum from jiraschema.jiraaction ACTION where ACTION.issueid = ? and ACTION.actiontype = ? order by ACTION.created asc, ACTION.id asc offset ? rows fetch next ? rows only (through reference chain: com.atlassian.jira.quickedit.rest.api.field.QuickEditFields["createdIssueDetails"]->com.atlassian.jira.rest.v2.issue.IssueBean["fields"]->java.util.HashMap["comment"])

 

I'm able to create service desk issues without issue though, any ideas as to what the problem might be?

 

Please let me know if more information is needed, and thank you for your help!

1 answer

1 accepted

0 votes
Answer accepted

Disregard this, our MSSQL instance is 2008. Upgrading to 2016.

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