Rebuilding Trial Application

We have been evaluating JIRA On-Demand for the past few weeks. We have been trying different options, schemes,workflows, permissions etc etc to understand the concepts. Now we would like to wipe out all data and start all over. Any suggestions?

2 answers

1 accepted

Accepted Answer
0 votes

The Atlassian help desk can wipe it out,

"If you wish, we can wipe out all the data from your OnDemand instance. It'll be as brand new. Just keep in mind that this will delete all of your users as well. "

Or, if the system is small enough, you can simple delete all issues and projects.

The easiest way is to ask the AOD support ( https://support.atlassian.com ) for clearing the database or resetting the instance.

Also, you can use the JIRA import wizard and use a blank jira backup (you can generate it from a clear instance installed on a locval server). This could be faster, but probably a little bit more complex to find the needed data.

Cheers, Tihomir.

Thanks Tihomir.

I did submit a question to the AOD, and their response is below...

"If you wish, we can wipe out all the data from your OnDemand instance. It'll be as brand new. Just keep in mind that this will delete all of your users as well. "

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

20,519 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you