Reactivate inactive Jira user - LDAP

We're trying Jira 6.1 with LDAP authentication. We previuosly used 5.2 with LDAP. In 6.1, an inactive LDAP user is rendered inactive in Jira. This is not true in 5.2.

Since we're trying to migrate a bunch of old defects from another system into Jira, we need to assign defects to those inactive users. Is there a way to temporarily reactive them?

1 answer

0 vote
Eddie Webb Community Champion Oct 12, 2013

As long as you have marked a LDAP group shared by those users in the global permissions (and permissions schemes to grant the "assignable user" permission they should be seen as active. Maybe I just need more details on what you mean by inactive.

The user no longer works at our company, and so is marked with access control 514 in Active Directory. The user is then marked "inactive" in Jira - see attached screen shot.

The person working on migration says:

More testing reveals that you can force the Web Gui to assign an inactive user, we just can’t get the command line to. Both rest client and sli interface return an error if you try to assign an inactive user to a bug.
We cannot upgrade to version 6 unless this is resolved.

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