When I try to move stories around in Jira Agile, I get a message that says
JIRA Agile cannot execute the rank operation. This board has recently been configured to use the Rank field. The system must be re-indexed before you can rank issues. Ask your administrator to perform a manual re-index.
Re-indexing the system does not help.
This only started happening recently.
Please help
Joanne
Hello Joanne,
This is a known bug and is already being worked on at high priority. Please refer to the following bug report for more info:
https://jira.atlassian.com/browse/GHS-10872
Cheers,
Benito Picarelli
I am using the ondemand version so unable to roll back. Is there an ETA on a fix?
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Joanne, on this case I recommend that you open a support ticket to the OnDemand team. http://support.atlassian.com
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How do you enter a support ticket? I can't figure out how to do that at that link you provlded. The ticket also states that the issue is resolved but I am still having trouble moving stories in my backlog.
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