Raports/chart in Jira presents open, created and closed isues

[Igor Kulagowski]

Hi

I need a chart in Jira or EazyBi,  what presents issues in project helpdesk. IIt should looks like this:

Blue line presents a sum of open issues for few months. It must present current trend.

[Igor Kulagowski · Accepted solution]

Hi.
I found resolution for my question.
I downloaded a EazyBi addition, and i made something like this:

This resolved my issue .

[Aron Gombas _Midori_]

JIRA has the Created vs. Resolved gadget (and there is also a report called the same) which does exactly this.

See: https://confluence.atlassian.com/jira064/adding-the-created-vs-resolved-gadget-720416880.html

[Igor Kulagowski]

Yes. It is. And addition I need something like trend open issue. This ad does not resolve this problem because present a sum of open issues of all time.

[Aron Gombas _Midori_]

There is a config option called 'Display the Trend of Unresolved?' which does this: "to display an additional line graph showing the number of unresolved issues over time"

Isn't this what you look for?

[Igor Kulagowski]

Yes. It exists, but works wrong. I am looking for something other, because this option presentations a sum open issues of all time, but I need a solution, which present open issues only in current day.

[Nic Brough -Adaptavist-]

Run a filter for the issues you want to include, and save it.  Then configure the gadget to use that filter, probably with "hourly" and a lot less days back than the default.

[Aron Gombas _Midori_]

Igor, as Nic suggested specify the input for the gadget using a JQL like this (not tested but should give you the idea):

created > startOfDay()