Good morning,
I am pretty sure that I have been able to reply on comments with my professional account for several weeks and I can't do this anymore since 1 or 2 weeks.
I found one of my tickets where I replied to a message and I figured out that it was changed into a simple comment.
That is not a big deal but did you perform some tests in random accounts for this new "feature"?
Thank you very much.
Welcome @marine.le-galludec
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