Random errors only fixed by Indexing

Billy Perkins July 2, 2015

We are seeing errors that can only be fixed by a full indexing. Here are the errors that seems to happen every 2 - 3 days.

  • Error on comment tab or linking tab
  • lost of issues types from issue type scheme
  • no JIRA activity listed in the activity gadget
  • errors stating SQL exception

Not all errors happen at the same time, nor do they always happen on the same project. After indexing these issues are resolved for a few days then seem to break again.

Only thing that has changed is that i did import a workflow from another JIRA instance around the time that I started seeing these issues.
JIRA version 6.3.8
Ideas?

1 answer

0 votes
HarryH
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July 2, 2015

Try to run "Integrity Checker" and then give JIRA a restart.

Billy Perkins July 2, 2015

Harry, Thanks, I did run the integrity checker last week and found a couple of errors. after they were fixed, I restarted JIRA and ran a Full index. This cleared all the issues for about 3 days then they started again. Thanks, Billy

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