I am accessing Story issue using REST API but getting response as 

"{"errorMessages":["Issue does not exist or you do not have permission to see it."],"errors":{}}"

I have tried with different permissions for user "admin" but still getting the same error.

Can you please suggest?

Base URL - https://mylearning.atlassian.net

REST API URL = https://mylearning.atlassian.net/rest/api/2/issue/Story



2 answers

Hi Raghavendra,

I took a look at your query and you may want to try adding the actual key to the end. I have a story with the key TES-2. To get a valid response I would need to run the following:

curl -D- -u "myUN:myPW" -X GET -H "Content-Type: application/json" https://myInstance.atlassian.net/rest/api/2/issue/TES-2

Try adding the actual issue key to the end where it says Story and see if you get different results. Additionally, if you want to get all the issues of type Story you can try the following:

curl -D- -u "myUN:myPW" -X GET -H "Content-Type: application/json" https://myInstance.atlassian.net/rest/api/2/search?jql=issuetype=Story

I hope this helps!


0 vote
Alex Christensen Community Champion May 23, 2017

What are you inputting as the Story key in the URL? Are you actually putting in the word "Story" or some issue key, like ABC-123?

You should be using an issue key. Here's an example with ABC-123 as the issue key:


Other than that, make sure you have the Browse Project permission for the project you're trying to access. 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Meet the AUG leaders of Northern Virginia

@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....

144 views 5 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you