REST API add comment on transition to "Ticket Raised"?

Sam Lander May 11, 2017

I am executing on  of two transitions, one of them works well, the other does not. Is it possible that the difference is that one transitions to a normal state, while the other transitions to "Ticket Raised"?

...

const TRANSITION_SENT = 31 // goes to 'Sent' 
const TRANSITION_NOT_SENT = 221 // goes to 'Ticket Raised'
tid = ( ... ) ? TRANSITION_SENT : TRANSITION_NOT_SENT 
comment = ( ... ) ? COMMENT_SENT : COMMENT_NOT_SENT
tJSON = { "update": { "comment": [ { "add": {"body": comment} }]}, "transition": { "id": tid }}

jira.transitionIssue(jik, tJSON, function(err,res) { 
...

 One of the transitions gets a comment, but the other does not. I cannot see anything special in the transitions, neither looking at the ticket through the REST API, nor looking at it through the front end and/or workflow editor.

Is 'Foo' -> 'Ticket Raised' somehow special with respect to comments?

 

1 answer

0 votes
Alex Koxaras _Relational_
Community Leader
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October 4, 2022

Hi @Sam Lander 

Is "Ticket Raised" a status? If yes, and you can't write a comment via REST API, can you check if there is any status property which prohibits further editing?

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