I have a Kanban board. It has 218 items listed.
It has this quick filter:
"Release Plan" = Urgent
When I engage it, only one issue shows, which is correct.
But when I change it to this:
"Release Plan" != Urgent
No Issues show.
This is caused by a known bug in the Issue Navigator (which also manages the Quick Filters): https://jira.atlassian.com/browse/JRA-29179 - Issues with empty value won't be included in results of a negative search.
George, I know you went for labels already, but another workaround would be to change your filter query to "Release plan" != Urgent OR "Release plan" IS EMPTY
"<>" was not accepted.
But I have solved it:
I added a default choice to the field and set the value of the field to the default for all of the other Issues. Then I reindexed.
Looks like there was some problem from the field being empty for the other records.
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