Quick Filter for Approvers Field on Board NOT Service Desk

I have enabled the custom service desk field "approvers" to be used in our scrum board. When we put things into "In Review" in our workflow our team is adding an approver to review their story before moving to "Done." I want to create a quick filter on the new "approvers" field and it does not show anything. 

Note: I had to go into the "approvers" field and enable search first because it was saying that it was only sortable and not searchable. 

After that, I added a basic quick filter  (approvers = aaron), added myself as the approver on a ticket and when I applied the filter it did not show the ticket. It showed no results. 

Does anyone know why the filter is not working for this field? 

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,725 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you