Question about projects in JIRA migration from China server to Germany server

We have one JIRA server setup in China and now plan to migrate one project in it to Germany JIRA server. The China server is managed by ourselves, this means we have fully control right to the server, we can export the xml file and also copy the attachement by ourselves. But the Germany server is managed by Atlassian, and my Germnay colleagues only have the admin right to the project, but can not control the server. So I would like to know how can I import the data to Germany server and aslo copy the attachements, do I need to ask the right from Atlassian. My germany colleagues though it will have some security risk to let me directly access the server, is there any other solution can be used to to the migration?

2 answers

0 vote

Are you talking about ondemand or some other solution? You'll probably want to discuss it with whoever set it up to for your company.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Amir Kazemi
Posted 5 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

22 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you