Question about projects in JIRA migration from China server to Germany server

We have one JIRA server setup in China and now plan to migrate one project in it to Germany JIRA server. The China server is managed by ourselves, this means we have fully control right to the server, we can export the xml file and also copy the attachement by ourselves. But the Germany server is managed by Atlassian, and my Germnay colleagues only have the admin right to the project, but can not control the server. So I would like to know how can I import the data to Germany server and aslo copy the attachements, do I need to ask the right from Atlassian. My germany colleagues though it will have some security risk to let me directly access the server, is there any other solution can be used to to the migration?

2 answers

0 votes

Are you talking about ondemand or some other solution? You'll probably want to discuss it with whoever set it up to for your company.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,089 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot