I have 2 jira instances -- one for internal users, and one for external customers. I've got both instances (version 5.24) running, and I can link issues between the two instances.
Internal users can access either jira instance -- external users can only access the external jira instance.
What happens with a 2-way link (if you are an external user), is that you see a link (the issue key), but not a summary of the ticket. If they click on the link, they can't get into the other jira obviously.
What I'd like to know is that if there is a way to provide summary information for links between jira instances, but still prevent access between the 2 instances?
We want external customers to know that there are linked issues for their tickets, but not grant access into the other system.
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EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...
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