Question about High-Availability/Backup Server

So my plan is to set up a second jira instance that will act as a fail over server in case the main server is down for whatever reason. I was going to set up database replication, and daily file syncing. My question is: How would licensing work in this situation? We obviously have a valid license on our main server, can I use the same license on the fail over server? I know the server gets assigned an ID, how would this work?

1 answer

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Hi Marc,

In this case you would only need one license because you can use a development license to cover a cold-failover server:

The technical contact for the license can generate a developer key by following these steps:

  1. Log in to
  2. Click the '+' sign of your Atlassian product, your account management screen will display.
  3. In the Actions section click "View Developer License."
  4. Review the Developer License agreement.
  5. Finally click "View" to agree. A license key will be presented. Copy and paste this key into your development server.

Please note: $10 Starter Licenses do not include access to Developer Licenses, but Starter License holders can use an evaluation license to test upgrades or purchase a second Starter License in the event they need H/A or failover protection.

You might also be interested to read our documentation on failover and high availability for JIRA, as this will give you some pointers on how best to implement this solution:

All the best,

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