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Question About Jira Cloud



I am trying to setup an integration with Jira/Confluence so I can send some custom object data from Salesforce to Jira/Confluence to create issue data.  How do I find the base url for our cloud instance of jira/confluence?  Thanks.

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Mikael Sandberg Community Leader Dec 11, 2019

Your cloud instance URL is something like this <companyname>

When I enter that url I get a 401 error?  Is there something else that I need to setup?

Mikael Sandberg Community Leader Dec 11, 2019

Which resource are you trying to get to? Cloud limits you what you can do via the REST API and do not include the username and password as part of the request. If you need to provide that you have to use Atlassian Connect. See Jira Cloud Getting started developer guide.

Hi Phillip,

Are you using any third-party app or building your own integration?

I was able to get connected.  I just left out the step of creating a token.  Thank you.

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