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QR code or barcode scan to create JIRA Cloud ticket and pre-populate some fields

Example.  Light in an office has a QR code on it.  Scanning that code auto creates a JIRA ticket with the item (light) and the location (3rd floor office).

2 answers

1 accepted

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Answer accepted

Hi Nick,

Thank you for reaching out to Atlassian Community!
Currently, it's not possible to create tickets thought QR-Code and also it's not possible to let fields pre-filled.
We have a feature request suggesting the implementation of this ability:
Please, click on vote and watch to receive updates about the feature.

For now, I believe that only Jira server has an add-on that can create tickets through QR-Code:
- Asset Tracker for Jira - ITAM made easy


Like Angélica Luz likes this

You are always welcome Nick!
If you have any other question, please count on us.


0 votes
KP I'm New Here Aug 17, 2022

Hi Angélica and team,


Above thread is from DEC 2018, 

Now the query is the same in Aug 2022, 

Question: Can we rise/create ticket thru QR-code scan?

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