Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,359,802
Community Members
 
Community Events
168
Community Groups

QR code or barcode scan to create JIRA Cloud ticket and pre-populate some fields

Example.  Light in an office has a QR code on it.  Scanning that code auto creates a JIRA ticket with the item (light) and the location (3rd floor office).

2 answers

1 accepted

0 votes
Answer accepted

Hi Nick,

Thank you for reaching out to Atlassian Community!
Currently, it's not possible to create tickets thought QR-Code and also it's not possible to let fields pre-filled.
We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-133
Please, click on vote and watch to receive updates about the feature.

For now, I believe that only Jira server has an add-on that can create tickets through QR-Code:
- Asset Tracker for Jira - ITAM made easy

Regards,
Angélica

Like Angélica Luz likes this

You are always welcome Nick!
If you have any other question, please count on us.

Regards,
Angélica

0 votes
KP I'm New Here Aug 17, 2022

Hi Angélica and team,

 

Above thread is from DEC 2018, 

Now the query is the same in Aug 2022, 

Question: Can we rise/create ticket thru QR-code scan?

Suggest an answer

Log in or Sign up to answer