Pulling Service Desk SLA metrics using python client

Hi all,

*non-software guy here playing with Python so please go easy*

I am experimenting with simple data pulls of Service Desk metrics in Python using the Python package.

I understand how to send JQL queries to implement filters (eg by date, issue type etc) and get back the data I need. What I am drawing a blank on is how to pull SLA time metrics series, eg "Time to Resolution (% met)"

Basically I want to pull the data that is behind this series:

 

Capture.JPG

 

I am drawing a complete blank on this in the Atlassian documentation and on Google.

Grateful for any help

PH

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