Pull in tickets related to a release version

[ferns]

Good Day,

I was hoping someone could shed some light on the possibility of having all tickets linked to a specific release version pulled into a ticket when it is created? Would i need to somehow create a link to the release and import the tickets?

TIA

[Jack Brickey]

I don’t understand “pulled into a ticket”. I don’t understand your goal. What problem are you trying to solve?

[ferns]

Hi Jack,

Currently we make use of the linked issue field in our change management create issue  screen and manually link related tickets by searching for them. I have a request from one of our developers to link all tickets that have have the same release version as the current issue being created. I am not sure if this is possible or not, I hope i am explaining the challenge correctly.

[Jack Brickey]

one more question (?)...

does this person want every issue in a version to link to every other issue in the version, example....

Issues in version x.y: ABC-1, ABC-2, ABC-3

ABC-1 has links to: ABC-2, ABC-3

ABC-2 has links to: ABC-1, ABC-3

ABC-3 has links to: ABC-1, ABC-2

I'm unsure if this is doable but if it is I feel it is going to be messy. Consider that you may have multiple fix versions, how would you handle this? Consider if the fix version changes - you would need to remove links and add new ones. I find it very odd that you would be linking all issues to each other w/in a fix version. What requirement do you have that is driving this solution? Understanding that, might yield a more palatable, manageable, scalable solution.

[ferns]

We are migrating our change management process from confluence to a jira project. Currently they developers manually link all related tickets and embed them into a change request. 

The requirement is that when creating a change log in Jira, the release manager would like a view of all tickets with the same fix version.

Hope this helps