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When I try take step to jira backup in xml format then appear "Proxy Error".
Could you please tell me why appear this error and how can I fix this error?
Check the atlassian-jira.log file for any errors and post it here.
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Proxy-related, perhaps? If you have any proxies enabled, you might want to try bypassing them and see if it still happens.
Thanks for your reply.I already posted atlassian-jira.log file in below:
Could you please check this and let us know the error?
That log is from 2010 though...mind attaching a newer set of logs?
Apologies for delay.
could you please share the folder location atlassian-jira.log file?
Thanks for your help.
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