we try to transfer a single project from one JIRA installation to another. Both installation have the same version 6.3.14 . After selecting the backup file and starting the import process the project selection appears without any error. The next step start and returns after a few seconds to the project selection without any info or error only the last part of the url (ProjectImportSelectProject!errorFromProgress.jspa) indicates an error. If I start the step again it returns again to the project selection.
There is no error in the log file and no further information (log level = DEBUG).
We have tried to import with existing project and without its every time the same.
Can you check a few things
- All installed plugins has the same version. But I couldn't install all plugins from the source in the destination JIRA instance (licences problem) - I have created the all custom fields in the destination - the target is empty and has the same key - the permissions seams to be ok (default from installation) - I have exported the workflow from the source and imported it in the target. Is there any way to get more information whats going wrong in the import process? I have found the following line in the log file (loglevel DEBUG) may be it helps /secure/admin/ProjectImportSelectProject!errorFromProgress.jspa [velocity] Null reference [template 'getEncodedBodyFromContent', line 1, column 33] : $projectKeyEncoded cannot be resolved.
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