Project import from an xml fails. I got the error below. How can it be fixed?
In addition to the answer from @Vasiliy Zverev you are also seeing information about incompatible versions of plugins
eg In the current instance of JIRA the plugin is at version '6.6.80', but in the backup it is at version '6.6.69'
You need to make sure that your two instances are at the same version for both the base install and the plugins.
You also have some customfields that were not included in your XML backup so you need to work through and resolve those issues as well.
Actually I will tell the story from the beginning, so it will be more clear.
We have two JIRA instances and we want to migrate one to another. Below is the info about the JIRA instances. Let's call them A and B.
A; JIRA version: v6.2#6252
Licence: 100 user (Expired)
B; JIRA version: v6.4.1#64016
License: 250 user (Continues)
We want to migrate JIRA instance A to B. In order to import JIRA projects, versions should be identical between two JIRA instances. In order to fix it I installed a JIRA test instance with the version of JIRA B and took a backup from JIRA A and restored the backup on test instance. So now I have two JIRA instances with identical versions (test and B). And then I took a backup from test instance and tried to import projects to B. However I faced with the error that I mentioned in previous message.
How can I fix it? Since the license of JIRA A is expired it is not possible to upgrade related add-ons to match versions.
May I upgrade the license of test instance with JIRA B license? Maybe then I could have a chance to upgrade related add-ons.
Thanks in advance,
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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