I am trying to do a project import in Jira 5.1.2. The project import tool is throwing the following error
Problem parsing the backup XML. No 'Key' field for issue 63928
Could you please provide information/steps to resolve this issue?
My guess would be that you are missing an add-on in the destination system that existed in the original source system. Check the list of add-ons that are installed on the system that created the data dump. There is probably some add-on there that provides a custom field type (possibly Jira Misc Custom Fields.) You'll need to have that add-on on the destination system as well, since it was used on the source. I hope that helps.
The documentation can make Project Imports seem very simple, but they are normally fairly messy, especially when you're trying to merge unique Jira instances together. We do a lot of this type of thing, so feel free to reach out of you need some help from an Atlassian Expert.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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