Project has no resolution options

[jonathan albertson]

Hi,

In our project, its not currently possible to resolve or close an issue, as workflow buttons do not appear. Moving the issue to another project and back did not help. Integrity checker reports no errors.  Workflow has transitions marked Resolve from the current issue status. Changed to the standard, read-only Jira workflow, and still have the problem. Here is a screenshot showing the missing Resolution functionality:

Can someone please help me? Thanks.

Thanks,

Jon

[jonathan albertson]

There was a second custom Workflow created, here is what it looks like in the Admin dashboard (under Issues)

[jonathan albertson]

No problem, here you go:

[Chag]

did you create transition points ?

[jonathan albertson]

Hi, Still having the issue. We're using the standard Jira workflow and the current status has a resolve transition with no conditions:

[Chag]

please click on the "view workflow" on the ticket and take a screenshot and put it here.

[jonathan albertson]

John

see screenshots below. Could the issue have something to do with the other Workspace? We are only using the jira default one now...

[jonathan albertson]

Here's another view: https://www.dropbox.com/s/mqsn7ic17mvti0i/Screenshot%202014-08-21%2016.13.45.png

[Alexey_Rjeutski__Polontech_]

please check that you have Resolve issue permission for your project.

See https://confluence.atlassian.com/display/AOD/Managing+Project+Permissions for details

[jonathan albertson]

We do:

[Alexey_Rjeutski__Polontech_]

Please check workflow transitions from the status you have at the issue, and check what conditions do they have