I was struggling to add a custom email address for the Customer portal. I resolve the issue with adding an email address but puzzled that I can't use one generic address for all customer portals and all customer problems. It seems we have to assign a unique address per a portal and per each issue category. How many addresses do we need to create for the service desk? Please, help to sort this out.
Thanks,
Marina
What are you doing to get this error?
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