Project custom email address

Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "Command is not valid in this state." 

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What are you doing to get this error?

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I was struggling to add a custom email address for the Customer portal. I resolve the issue with adding an email address but puzzled that I can't use one generic address for all customer portals and all customer problems. It seems we have to assign a unique address per a portal and per each issue category. How many addresses do we need to create for the service desk? Please, help to sort this out.

Thanks,

Marina

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