Project Admins no longer able to Start Sprints

My new project admins are not able to start and stop their own Sprints.

Project owners of previous boards (made a month ago) were able to do this but now they cannot.

-Users are Project Role Administrators in Jira and have full rights in associated Confluence space

-Permissions Scheme used includes full rights for Project Role Administrator

-Cannot start sprint unless I (Global admin) explicitly give permissions to the individual user in the Permissions scheme for Administration of the project.

-Ranking is enabled

-Myself has a global administrator CAN start sprints

-If the User creates a Sprint from an existing project they can start the sprint. But if they configure and change the filter query (even to a query they created) the option to start a sprint disappears.

3 answers

1 accepted

This widget could not be displayed.

The ORDER BY ranking was included in the filter, but I had to explicitly state the project as well in order to give proj. admins permissions to start the sprints. This was not the ideal situation, but to weed out tickets outside of the project where the proj admins didn't have permissions was too timely. Instead we've added the project in the filter to start the sprint and now extraneous tickets will be fixed manually via filters to have them placed in to the project the assignee works in.

This widget could not be displayed.


So problem is the user is not a Project Admin for all tickets in filter. I thought they only had to be Project admin for all tickets in the Sprint. Scrolling down into the backlog I found tickets from projects where the user was not a Proj Admin. :( Damn.

Thanks for the input Mauro.

Thanks Brian for posting your findings.


This widget could not be displayed.

Does the option to start the sprint disappears or it greys out? If it is greyed out, then hoover over it and it will display a message saying what the problem is.

If the query is changed, make sure that the ORDER BY ranking is still in the query.

Hope it helps,

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

83 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you