Problems with Greenhopper

Andre Lehmann
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July 9, 2012

Hi there,

we are using Jira 4.3.3 and Greenhopper 5.6.8.

Rapid-Boards are activated.

But if I click on "Agile > Rapid Board" I get:

An exception occurred

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
Details

    Exception: Das Objekt unterstützt diese Eigenschaft oder Methode nicht.
    Resource: http://jira.mms-dresden.de/s/617/6/5.6.8/_/download/batch/com.pyxis.greenhopper.jira:gh-rapid/com.pyxis.greenhopper.jira:gh-rapid.js
    Line: 606

The Log-File says:

2012-06-15 09:44:01,730 http-8080-7 ERROR sre 584x1878x1 vp9yf5 192.168.128.145,192.168.42.208,127.0.0.1 /secure/VersionBoard.jspa [pyxis.jira.greenhopper
.GreenHopperMenuItems] java.lang.NullPointerException

On an other of our systems (100% same plugins and same versions) this works.
Any ideas on this?

Kind regards
André

2 answers

1 accepted

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Answer accepted
Nicholas Muldoon
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November 18, 2012

Hi Andre,

Please upgrade GreenHopper - the current version is 6.0.7. This will also require an upgrade of JIRA to 5.0.x or later.

Thank you,
Nicholas Muldoon
@GreenHopperTeam

0 votes
boardtc
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November 18, 2012

Did you get this resolved? What was the reason?

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