Problems during import of a project - failure of issues loading

Christopher Reitci September 18, 2017

I am using Jira v7.1.9 with Project Configurator v2.1.3-J7

I attempt to migrate projects from our Dev environment to our Prod but issues are not loading.  I've migrated several projects recently from Dev to Prod without a problem.  

In prepping for this particular migration, I migrated from Dev to a Test environment successfully.  So I go ahead and do the same migration but from Dev to Production.  In doing so I am getting errors for each imported issue such as:

 

2017-09-07 14:54:19,522 ProjectImport: CreateIssues:thread-1 ERROR jira-admin 894x3743x1 fv61m7 10.11.60.176 /secure/ProjectDataImport.jspa [c.a.jira.workflow.DefaultOSWorkflowConfigurator] Could not load class 'org.swift.jira.cot.functions.CreateSubIssueFunction'
java.lang.ClassNotFoundException: org.swift.jira.cot.functions.CreateSubIssueFunction
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1305)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1139)
at com.atlassian.core.util.ClassLoaderUtils.loadClass(ClassLoaderUtils.java:76)
at com.atlassian.core.util.ClassLoaderUtils.loadClass(ClassLoaderUtils.java:48)
at com.atlassian.jira.workflow.DefaultOSWorkflowConfigurator$LegacyJiraTypeResolver.loadObject(DefaultOSWorkflowConfigurator.java:130)
at com.opensymphony.workflow.TypeResolver.getFunction(TypeResolver.java:87)
at com.atlassian.jira.workflow.DefaultOSWorkflowConfigurator$JiraTypeResolverDelegator.getFunction(DefaultOSWorkflowConfigurator.java:101)
at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1041)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:506)
at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:220)
at com.atlassian.jira.imports.project.DefaultProjectImportPersister.createIssue(DefaultProjectImportPersister.java:145)
at com.atlassian.jira.imports.project.handler.IssuePersisterHandler$1.run(IssuePersisterHandler.java:71)
at com.atlassian.jira.util.concurrent.BoundedExecutor$1.run(BoundedExecutor.java:50)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
2017-09-07 14:54:19,523 ProjectImport: CreateIssues:thread-1 ERROR jira-admin 894x3743x1 fv61m7 10.11.60.176 /secure/ProjectDataImport.jspa [c.a.j.imports.project.DefaultProjectImportPersister] Unable to create issue with key 'NGST-1'.
com.atlassian.jira.external.ExternalException: Unable to create issue: NGST-72
at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:228)
at com.atlassian.jira.imports.project.DefaultProjectImportPersister.createIssue(DefaultProjectImportPersister.java:145)
at com.atlassian.jira.imports.project.handler.IssuePersisterHandler$1.run(IssuePersisterHandler.java:71)
at com.atlassian.jira.util.concurrent.BoundedExecutor$1.run(BoundedExecutor.java:50)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException: Could not load FunctionProvider class
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:515)
at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:220)
... 6 more
Caused by: com.atlassian.jira.workflow.WorkflowException: Could not load FunctionProvider class
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:760)
... 7 more
Caused by: com.opensymphony.workflow.WorkflowException: Could not load FunctionProvider class
at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1046)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741)
... 8 more

1 answer

0 votes
MattS
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September 18, 2017

I think you are missing an add-on

MattS
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September 18, 2017

One of Bob Swift's, perhaps Create on Transition

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