Problems creating issue in Jira Capture

Unable to create an issue with JIRA Capture and Firefox version 32.0.3.  It just sits and spins while creating an issue.


2 answers

1 votes

Hello Beth,

Could it be that you're using JIRA Capture extension 2.8.3 in Firefox or earlier?

If so, there was an issue reported for it BON-2022. Fortunately it is now fixed. Please use the direct link to the Firefox extension to get the latest, 2.8.4 version:




This fixed the issue.  Thanks for all your help!

My pleasure.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,898 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot