I wanted to test JIRA SD with Knowledge Base which I think it can be useful for my company.
I asked for a JIRA Service Desk Cloud test licence and a Confluence Cloud test licence.
One is fogaibaproves.atlassian.net (JIRA) and the other one is fogaibaconfluence.atlassian.net (Confluence).
I have managed to link to a Knowledge Base from the Service Desk, but when I am creating a KB article I get a "no permission" message. I have to say that my user in JIRA Service Desk and in Confluence are called the same and have the same password, but I guess it is not the same user for the two applications.
Joan, have you confirmed that your Confluence user has the proper space permissions to create content? You will need to have the create permission in order to make new articles. Also, please check out the following:
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs