Problems Configuring JIRA SSL

Mahesh S
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December 1, 2017

I am following this document for setting up SSL.

https://confluence.atlassian.com/adminjiraserver075/running-jira-applications-over-ssl-or-https-935391761.html

The steps are clear and pretty straight forward till making all the required changes. I have imported the signed cert and also verified. However, the application is not coming up in the browser when restarted with all changes. Neither no errors from the logs. Attached the access logs and catalina logs here.

Please guide me if you have any clarity over the issue.

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Eduard M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 1, 2017

Hi Mahesh,

For some reason the catalina log attachment didn't make it. Can you zip and share it on a public service so I can take a look? I assume you've already ran through the keystore creation, certificate import and jira configuration for SSL in tomcat.

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