Probleme beim Match eines MS Project auf ein JIRA Feld

[Oliver Kremer]

Hello,

I wanted to compare two fields (out of JIRA and MS Project). The one field is that "commerical launch date (plan)" in JIRA and the other field is "actual start" in MS Project.

Problem is, that the error mistake "commercial launch Date (Plan) cannot be found" appears.

Please clarify asap.

Best regards,

Oliver

[Sergey Gussak]

Hi Oliver,

That happens because the brackets have special meaning in Ceptah Bridge. They are used to refer to a field by its ID if there are multiple fields with the same name. To resolve the problem, please do the following:

1. Log in to JIRA
2. Navigate to the following URL in the browser: <JIRA address>/rest/api/2/field
3. Find the custom field and copy its identifier, which should look like customfield_9999. For instance, {"id":"customfield_123","name":"Priority (Detailed)","custom":true,"orderable":true,"navigable":true,"searchable":true,"schema":{"type":"string","custom":"com.atlassian.jirafisheyeplugin:jobcheckbox","customId":10103}}
4. In the mapping enter (<field_id>) instead of the name, e.g. (customfield_123). You can also enter it as 
Priority - Detailed (customfield_123)
. In fact, the text before (customfield_123) will not make any difference.

We are addressing the issue in the next Ceptah Bridge release - the field ID will be included automatically if required.

Regards,
Sergey 

[Oliver Kremer]

Hi Sergey, thank you for the answer. By browser you mean the Internet explorer or the JIRA browser? It did not find the search query: <JIRA address>/rest/api/2/field Any other way to handle this problem? Best regards, Oliver

[Sergey Gussak]

Oliver, By browser I meant the Web Browser, e.g. IE, Chrome, etc. At step 2, please enter <JIRA address>/rest/api/2/field (e.g. http://myserver:8080/rest/api/2/field) in the address bar of your Web Browser. The only alternative solution to the one suggested above is to rename the field in JIRA so that it does not have brackets in the name. Should you have any further questions, please address them to support@ceptah.com. Regards, Sergey

[Jonas Andersson]

Writing in English would allow 90% not to be excluded out of the problem/solution.