Problem worklog user identification in Tempo


Since the rollout of this new JIRA/Tempo version (maybe from start if this month), I can no longer identify my team colleagues in the automatic email worklogs sent by JIRA.

In the past, everytime a colleague registed a worklog, I could check his name in the worklog email: now I only see a "Timesheets" user and don't know who my colleague is.

If I click the "Timesheets" profile I get this info:

Does any body knows how to correct this?


Manuel Dias


1 answer


I had the same problem.

There is official answer from Tempo Timesheets:

"Timesheets user in JIRA is the Timesheets add-on communicating to JIRA that a worklog has been added in Tempo and adding the duration of the worklog to the Time Spent field in JIRA.   You can read more about it here:"


They promised to fix it in next several weeks as far I understood.

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