While I am able to log on to JIRA, I get the following error when I try to authenticate when getting to any Administration page (User Management, Applications, etc):
Log's referral number: 7966c65f-679e-476e-a768-72d8c76023c1
com.atlassian.crowd.exception.runtime.OperationFailedException at com.atlassian.crowd.embedded.core.CrowdServiceImpl.convertOperationFailedException(CrowdServiceImpl.java:945) [embedded-crowd-core-2.10.2-rc04.jar:?] at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:87) [embedded-crowd-core-2.10.2-rc04.jar:?] at com.atlassian.jira.security.login.LoginManagerImpl$InternalStaticDependencies.authenticate(LoginManagerImpl.java:369) [classes/:?] at com.atlassian.jira.security.login.LoginManagerImpl.authenticateWithoutElevatedCheck(LoginManagerImpl.java:198) [classes/:?] at com.atlassian.jira.web.action.admin.WebSudoAuthenticate.doValidation(WebSudoAuthenticate.java:116) [classes/:?]
Sorry to hear about this problem. However I am not sure how we can try to troubleshoot this problem without seeing more information about the logs from your system when this happens. Since our Community site isn't really geared for this just yet, I created a support request on your behalf.
I would request that you please gather some logs from this instance after this happens so that we can further investigate this problem.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs