While I am able to log on to JIRA, I get the following error when I try to authenticate when getting to any Administration page (User Management, Applications, etc):
Log's referral number: 7966c65f-679e-476e-a768-72d8c76023c1
com.atlassian.crowd.exception.runtime.OperationFailedException at com.atlassian.crowd.embedded.core.CrowdServiceImpl.convertOperationFailedException(CrowdServiceImpl.java:945) [embedded-crowd-core-2.10.2-rc04.jar:?] at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:87) [embedded-crowd-core-2.10.2-rc04.jar:?] at com.atlassian.jira.security.login.LoginManagerImpl$InternalStaticDependencies.authenticate(LoginManagerImpl.java:369) [classes/:?] at com.atlassian.jira.security.login.LoginManagerImpl.authenticateWithoutElevatedCheck(LoginManagerImpl.java:198) [classes/:?] at com.atlassian.jira.web.action.admin.WebSudoAuthenticate.doValidation(WebSudoAuthenticate.java:116) [classes/:?]
Sorry to hear about this problem. However I am not sure how we can try to troubleshoot this problem without seeing more information about the logs from your system when this happens. Since our Community site isn't really geared for this just yet, I created a support request on your behalf.
I would request that you please gather some logs from this instance after this happens so that we can further investigate this problem.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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