Problem with hidden custom fields Edited

Hello everyone,

 

A few weeks ago I created a new board dedicated to the bug reporting / fixing process of our production, and I created 3 custom fields: category, severity and reproducibility. 

Everything is displayed correctly on my account, as you can see here. Please take a minute to enjoy my MSpaint skills.

xvxxvxvxv.JPG

On the right, these three fields are displayed for each card.

On the cards themselves, the category is visible and the severity is appearing as a color on the left.

I realized this morning on a developer's computer that even if these fields are required in the "Create a issue" screen, they are not appearing anywhere but in the "Issue detail view" screen.

I checked everywhere and followed the procedure here https://confluence.atlassian.com/adminjiraserver071/specifying-field-behavior-802592555.html, but it doesn't seem to work.

What am I missing?


Thank you,
Melissa.

1 answer

0 votes
Joe Pitt Community Champion Aug 09, 2017

Did you put them on the create screen? 

Yes, as I said it appears in their "create an issue" screen, these fields are required.

Joe Pitt Community Champion Aug 09, 2017

Sorry, I was confused. Are they on the edit screen?

No problem :) The edit screen is the name of the screen on the right when you click on a card? If yes, the fields appear on my account but not on the devs. They have to go on the full detail view to see and modify the fields.

Joe Pitt Community Champion Aug 09, 2017

I don't know. JIRA, out of the box, doesn't have field level permission. I'd look for a plugin or script that might control what is seen on the board.

We're only using Tempo Timesheet, so it's not coming from that. And we're using a cloud version, so the script problem is ruled out I guess? 



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,844 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot