I have a problem with my comment/create email handler. I need to connect to POP3 mailbox on our exchange server over SSL. I have followed instructions on following link https://confluence.atlassian.com/display/JIRA/Connecting+to+SSL+services but I am still getting error in jira logs when create/comment service runs from jira : “javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target”
All certs are imported to form a valid path. In my case it’s something like this CA01>CA02>CA04>OWA. Server was restarted after import but error remains.
I have used InstallCert for import, and when using command “java InstallCert my.owa.com” im getting message that certificate is already trusted.
Tried also to check for Djavax.net.ssl.trustStore, and pointed it at my cacerts.
java -Djavax.net.ssl.trustStore="C:\Program Files\Java\jdk1.6.0_29\jre\lib\security\cacerts" SSLPoke my.owa.com 995
This command was also successfull, but this java property is missing anyway in java configuration for tomcat. Do i have to set it?
Am I missing something? Do I need to set some additional configuration, maybe in server.xml or something like that? Currently my jira is running in http, I only have to use ssl to access this pop3 account.
Jira 4.2 , java 1.6_29, oracle 10g, windows server 2003 SE SP2
Please advise, thank you!
If the SSLPoke app that I contributed works for you, you can be sure that if JIRA were to use the same cacerts file, then it too would be able to connect. From this, I can only guess that a different JRE is being used? Can you confirm that the very same JRE path is referred in JIRA system properties?
I can’t believe I have missed that tomcat was using default jvm from jira installation bin folder… C:\Program Files\Atlassian\JIRA 4.2.4-b591\jre\bin\server\jvm.dll…and I was right there looking at it…
Please post this as an answer so I can mark it as correct one.
Thank you very much, kind regards.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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