I am having a trouble when attaching the screenshot using JIRA. It goes to the Oracle site. I already installed the latest version of the Java but still pointing to Oracle. I tried all the web browser but still no good.
Can you please assist in checking this issue. Please find the screenshot below.
Thanks in advance.
Hyperwallet Systems Inc.
A workaround - although an extra step - is to take your screenshot locally on your system (some tips for that are here in the main attaching a screenshot doc), then attach it using the regular attachment functionality.
There's also a plugin that doesn't depend on Java, if you have access to your administration and are willing to enable it.
As for solving the problem locally, there's a knowledge base article that might help.
Beyond that, I'm not sure: there's likely a different factor involved -- I'd guess some kind of security in place -- given your comment that you already installed Java and it's not working on any browser. Let me know what you did to install Java.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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