I am having a trouble when attaching the screenshot using JIRA. It goes to the Oracle site. I already installed the latest version of the Java but still pointing to Oracle. I tried all the web browser but still no good.
Can you please assist in checking this issue. Please find the screenshot below.
Thanks in advance.
Hyperwallet Systems Inc.
A workaround - although an extra step - is to take your screenshot locally on your system (some tips for that are here in the main attaching a screenshot doc), then attach it using the regular attachment functionality.
There's also a plugin that doesn't depend on Java, if you have access to your administration and are willing to enable it.
As for solving the problem locally, there's a knowledge base article that might help.
Beyond that, I'm not sure: there's likely a different factor involved -- I'd guess some kind of security in place -- given your comment that you already installed Java and it's not working on any browser. Let me know what you did to install Java.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot