Hi guys ,
I have a problem with the Customer Portal and mod_openam.so.
Jira is currently running behind an Apache that load, via virtualhost, the mod_openam.so module.
When this module is active, I cannot attach a file with size larger than 18kb and I get the error:
Java.lang.IllegalArgumentException: size should be a non-negative number. Got: -1 At com.atlassian.jira.util.dbc.Assertions.nonNegative (Assertions.java:230) At com.atlassian.jira.issue.attachment.DefaultTemporaryWebAttachmentManager.createTemporaryWebAttachment (DefaultTemporaryWebAttachmentManager.java:90)
If I turn off the module, it's okay.
I have this error only if I attach the file via Customer Portal.
While researching support cases to look for precedents I found a ticket on which you are the reporter. One of your team mates commented on the ticket that the issue is resolved when you add:
SetEnv proxy-sendcl 0
to the configuration.
I understand the openam.so module is needed for integration with Forgerock OpenAM, so I am hoping someone with more familiarity with that will pipe up.
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
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