Hi guys ,
I have a problem with the Customer Portal and mod_openam.so.
Jira is currently running behind an Apache that load, via virtualhost, the mod_openam.so module.
When this module is active, I cannot attach a file with size larger than 18kb and I get the error:
Java.lang.IllegalArgumentException: size should be a non-negative number. Got: -1 At com.atlassian.jira.util.dbc.Assertions.nonNegative (Assertions.java:230) At com.atlassian.jira.issue.attachment.DefaultTemporaryWebAttachmentManager.createTemporaryWebAttachment (DefaultTemporaryWebAttachmentManager.java:90)
If I turn off the module, it's okay.
I have this error only if I attach the file via Customer Portal.
While researching support cases to look for precedents I found a ticket on which you are the reporter. One of your team mates commented on the ticket that the issue is resolved when you add:
SetEnv proxy-sendcl 0
to the configuration.
I understand the openam.so module is needed for integration with Forgerock OpenAM, so I am hoping someone with more familiarity with that will pipe up.
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