Problem with application links

[MadhanBabu]

Hello,

I get an error when connection Bamboo with Jira..

The Bamboo application is not able to connect to Jira. The logs from the Bamboo server reads:

2013-06-11 20:10:17,530 WARN [StreamsCompletionService::thread-7780] [ActivityProviderConnectionMonitorImpl$ActivityMonitorJob] Could not reach provider RB JIRA; it will be omitted from the stream. The connection will be retried in 5 minutes

Any clue why this could happen?

Also, it would be good to know if this application link is using RPC plugin under the hood to communicate..

[hsuhailah]

Do you have proxy configured in front of JIRA and/or Bamboo that might be contributing towards this connection failure? To isolate if this is the case, access both JIRA and Bamboo directly via localhost:port or IP:port (bypassing proxy), update base URL of both instances to match the new URL, reconfigure application link between them and see if that helps.

[MadhanBabu]

Hi Hanis,

I tried to enter the jira application url with just the IP address : port, without any proxy..

But still the Bamboo application links administration page shows this wanring:

Application 'RB JIRA' seems to be offline

meanwhile, any idea how this application links work? Do they use RPC (SOAP methods) to communicate under the hood?

Thanks..