Problem with Agile afterupgrading Jira

Agile no longer works after upgrading Jira from 4.4.1 to 4.4.5 (doing this as a step towards upgrading to Jira 6).

In Issues->Search I see my project names and can run a search. On the results, no issue keys are shown. THe other fields (Assignee, Summary, etc) look correct. If I select the summary text I get an error "Project Does Not Exist"

What should I do!?

Thank you,

Hal

2 answers

1 accepted

This widget could not be displayed.

Have you checked that the Agile plugin is showing as fully enabled? Check all the modules are enabled (I had an off one where it tried to upgrade, worked, but disabled modules - ended up restarting it, and then re-enabling the modules and it all worked fine afterwards)

Could you try quickly restarting it and then re-indexing in full?

This widget could not be displayed.

Hi Hai,

In addition to Nic's suggestions, please make sure you are running a JIRA Agile version which is compatible with your JIRA version.

You may check the compatibility list on the link below

https://marketplace.atlassian.com/plugins/com.pyxis.greenhopper.jira/versions

After updating JIRA Agile to the latest version compatible with JIRA 4.4.5, I would recommend you to restart JIRA (to clear the plugins cache) and perform a full re-index.

Cheers,

Danilo

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

85 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you