I am having the error message below with addon Version Sync after select add project link:
The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation.
Close this dialog and press refresh in your browser.
The vendor support (Collabsoft) doesn't answer my ticket.
Some idea to resolve this problem?
This is a very generic error message. So my first recommendation would be contact Atlassian Support and sent your log files to be analyzed by a support engineer to get more details about the root cause of this problem
Also, the common recomendations in this case without looking at the logs would be:
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG