Problem reaching a custom field value for automation
Hello!
I am making some automations for when Issue come in. I have an automation keying off of the requestType by using : {{issue.customfield_10020.requestType.name}}
This works fine, however, when I try and use:
{{issue.fields.customfield_10049.value}} or {{issue.customfield_10049.value}} or {{customfield_10049.value}} or {{issue.Additional Information.value}} etc.
I cannot queue off of that value. All attempts and the automation skips over. I have removed the 10049 custom field to confirm what was throwing of the automation, and when removed the top custom field key works(10020).
Am I missing something? Basically the second value will determine what Project the Issue gets cloned into.
Custom field information
Custom field name
