I installed the JIRA Suite Utilities 1.3.4 plugin on two servers and I'm getting the following error when I attempt to enable the plugin. Please help with this issue.
This plugin failed to enable. Your license may be invalid. Please refer to the logs for more information
I did a quick check on the JIRA Suite Utilities plugin details in the Atlassian Marketplace, and I see that the plugin version 1.3.4 is made compatible with JIRA 5.1 and above. Since this is the case, may I know what is the current JIRA version that you are currently running on? If you are running on JIRA prior to 5.1, then can you please downgrade the plugin version and see if it helps?
Vishnu, unfortunately I can not send you our log information due to our security policy. I have looked at the logs and I'm seeing to some information like DelegatingPluginFilter.java:74, SecurityFilter.java:234, ApplicationFilterChain.java:235. I'm not sure what this means but we are currently running java 1.6.0_31
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG