Problem in Seamonkey browser

Hi All,

we have a user of our Jira which uses Seamonkey browser. Not a big deal but when he tries to assign an issue to sy. then the Suggestions part doesn't appear in the assignable users list. So he can assign but the Suggestions disappeared.

Can you please help?

We use Jira 5.1.2

Thanks in advance,

Rumi

2 answers

1 accepted

0 vote

Hi Rumi,

According to the Support Platforms:

https://confluence.atlassian.com/display/JIRA051/Supported+Platforms

JIRA currently is not supporting the Seamonkey browser. It does not mean that it won't work at all, it just mean that it have not yet been fully tested on the said browser. We recommend to use the browser that is supported in the Supported Platforms page.

Regards,

Zul

0 vote

That's going to be quite hard to fix, as it's probably more likely to be a problem in Seamonkey than Jira. I'd check that popups are fully allowed and that your user hasn't got any javascripty tricks locally first.

You might want to post the version of Seamonkey here to see if anyone is familiar with it.

Of course, even if you find something, bear in mind that it's not officially supported. (Not that this should stop you reporting it as a bug, just don't expect any fix if it's Seamonkey specific)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

364 views 4 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you