Problem in Jira 4.3.4 in IE9

Hi All,

many of my users complained that they cannot use the More Actions menu of an issue: they can't drop down the menu.

They use Internet Explorer 9.

I think there have to be set something in the browser..

Can you please help?

Many thanks,


3 answers

1 accepted

This widget could not be displayed.

v4.3.4 is not compatible with IE9. You might find the menu appears at the bottom of the page instead. Sometimes not at all.

Our only course of action was to move to Chrome/Firefox until we could get upgraded to JIRA V5

...or downgrade to IE8 (which, to complicate matters, is not compatible with IE9 lol)

Hi David,

many thanks for the answers!

I heard earlier that IE9 is not supported, but the weird thing is that the users could use these More Actions menu of an issue. And suddenly thay cannot anymore.


It works for me in IE9! What could be a problem with the other users?

This widget could not be displayed.


any idea?

This widget could not be displayed.

Try turning off compatibility mode in the browser. This works for 4.4.4.

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