Problem importing issues on CSV file for new Project

Hi,

After some tests we made with JIRA, we asked JIRA team to reset our account which is already done.

Now we want to create some projects and import issues from CSV files, but only 4 JIRA fields are available in the import process. During the tests, we could find much more JIRA fields to map with our external CSV...

Do I have to configure anything on JIRA to access other JIRA fields ??? (KEY, COMPONENT, DESCRIPTION, ORIGINAL ESTIMATE , etc)

Thanks!

mdias

 

1 answer

0 vote

HI Manuel,

Just to be sure, are you importing the CSV file through the Issues » Import Issues from CSV link in the top Menu? If so, could you give it a try using the Import External Projects page inside the JIRA Administration instead - Administration » System » External System Import » Import from CSV?

Cheers

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

133 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you