Problem importing issues on CSV file for new Project


After some tests we made with JIRA, we asked JIRA team to reset our account which is already done.

Now we want to create some projects and import issues from CSV files, but only 4 JIRA fields are available in the import process. During the tests, we could find much more JIRA fields to map with our external CSV...

Do I have to configure anything on JIRA to access other JIRA fields ??? (KEY, COMPONENT, DESCRIPTION, ORIGINAL ESTIMATE , etc)




1 answer

0 vote

HI Manuel,

Just to be sure, are you importing the CSV file through the Issues » Import Issues from CSV link in the top Menu? If so, could you give it a try using the Import External Projects page inside the JIRA Administration instead - Administration » System » External System Import » Import from CSV?


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Amir Kazemi
Posted 5 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

22 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you