Problem Upgrading Jira 6.2 to 6.3.x

When I try to use the binary installer i get the following error, I have JIRA 6.2 installed, Is there anyway to make it work?

 

$ sudo ./atlassian-jira-6.3.8-x64.bin 
Unpacking JRE ...
Starting Installer ...
 
This will install JIRA 6.3.8 on your computer.
OK [o, Enter], Cancel [c]
o
Choose the appropriate installation or upgrade option.
Please choose one of the following:
Express Install (use default settings) [1], Custom Install (recommended for advanced users) [2], Upgrade an existing JIRA installation [3, Enter]
3
Existing installation directory:
[/data/opt/atlassian/jira]
 
Sorry, we are unable to automatically upgrade your JIRA installation as it is not version 4.3 (or later)
For more information see our documentation at the following URL:
http://docs.atlassian.com/jira/docs-063/Upgrading+JIRA+Manually
Finishing installation ...

2 answers

0 votes

It's not finding a valid installation of 6.2 in /data/opt/atlassian/JIRA - are you sure that's where your 6.2 was installed?

Yes. It is where Jira runs from, and there is no other Jira on the system.

Is there any way of debugging this to see why it thinks it is not a 6.2 installation?

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