Problem Setting up Bonfire extension on IE 10 (Windows 7)

After installing the Bonfire extension under IE 10 for Windows 7, I'm getting a server error message:

"Could not get a response from the JIRA server - the server or your network may be offline."

Details: os_authType=none responded with a status code of 0

There are no issues with the network - I have successfully installed this extension on Firefox and Chrome on Windows 7.

What's the issue with IE 10 and Windows 7? Is it still not supported? If not, when will the next release of Bonfire be, and will it be supported then?

A quick reply would be much appreciated as I need this capability to test a web application.

Thank you in advance for your response.

1 answer

This widget could not be displayed.

For this type of issue (proper config, works in one OS, but not another) I would suggest filing an issue with support. They can confirm if it is known issue, and assist you to file a bug for the GH/JIRA teams.

Just poked on their site, there is a known bug with NTLM proxies apparently - not sure if that fits your use case.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

276 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you